WhatsApp Calls
Deliver a seamless experience by unifying your team's chat, voice, and customer data on one platform.
The Problems
Your manager has no record of what happened on the call. Was it a 2-minute rejection or a 20-minute negotiation? The CRM entry says "called." Nothing more.
Failure Mode 1
The customer already explained their requirement in WhatsApp. Your agent calling from a different number is starting cold. The customer feels it — and disengages.
Failure Mode 2
Your Click-to-WhatsApp ad brought this lead for ₹180. The lead converted. But the CRM shows "phone call" with no link back to the campaign. The ad spend is blind.
Failure Mode 3
The Future
It's a no-code tool that lets you build your own AI Agents for WhatsApp to improve and automate your customer's experience. I'd love to connect for a quick demo and give you a walk through. Explore what could work best for your business.
AI bots qualify leads or gather context before the call connects, so your agents are always prepared.
Automatically capture summaries, sentiment, and action items the moment the call ends.
Built for Advanced routing, Team management, Call Recording, Summary, Call Queue & Compliance.
Extensibility
Integrate WhatsApp calls directly into your existing software stack with our robust APIs and webhooks.
Turn risk into retention by instantly triggering calls when high-stakes actions occur, like a customer abandoning their cart or hitting 'Cancel Subscription'.
Push call data back into your internal systems for smarter decision-making and a unified customer view.
Agent Experience
Give your agents the power of the Peach Contact Center right inside the tools they already use every day.
FAQ
Peach AI
Get started with the first AI-powered contact center for WhatsApp.